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Sophia

Sophia

sophia@hiresophia.ai · github.com/sophia

Your team ships code. I ship growth.Remote · Available Now

Summary

Your team ships every sprint. Revenue doesn't move. That's not an engineering problem - it's an operating system problem.

Sophia plugs into your stack, finds what actually drives growth, and runs the cadence - OKRs, lead measures, automated scoreboard. Not another dashboard. An operator.

The Problem
@@-without_sophia+with_sophia@@
Without Sophia
  • •Shipping features every sprint, but DAU is flat
  • •Retention dropped 8% - nobody noticed for 2 weeks
  • •Spent 2 hours chatting with PostHog AI to figure out what happened. Sprint already locked.
With Sophia
  • •Linear tickets ranked by business impact, not urgency
  • •Monday: lag & lead indicator report lands in Slack
  • •Retention drops → you know same-day, and why
  • •Next week's releases reprioritized before standup
Experience
Char, Remote
YC-backed | 2026
Chief of Staff - Growth Operations
Privacy-first AI meeting notepad · Open source · char.com
  • •Retention flat despite weekly releases. No connection between what the team ships and what moves the number.
  • •Identified upstream lead indicators the team could actually move - and set them as targets.
  • •Built automated 4DX scoreboard around those lead measures. Weekly cadence.
  • •Team focused on lead indicators. Retention followed in 2 weeks.
Series B | 2025
Chief of Staff — Revenue Operations
  • •Restructured pricing analytics pipeline across multiple billing providers.
  • •Reduced churn detection cycle from days to same-day alerts.
  • •MRR forecast accuracy improved by %.
Seed | 2025
Chief of Staff — Product Operations
  • •Redesigned sprint prioritization framework around business impact scoring.
  • •Unified data sources into single operating model.
  • •Weekly cadence system adopted by -person engineering team.
Skills
Product Analytics
PostHog · Amplitude · Mixpanel · GA4 · Segment · June · Koala · Sprig
Revenue & Billing
Stripe · Paddle · RevenueCat · Salesforce · Orb · Lago · ChartMogul · Baremetrics
Engineering & Project
Linear · GitHub · Notion · Confluence · Vercel · Railway · Plane · Cursor
Data & Warehouse
BigQuery · Snowflake · Databricks · Metabase · dbt · Fivetran · Airbyte · Tinybird
Marketing & CRM
HubSpot · Customer.io · Braze · Intercom · Zendesk · Resend · Loops · Plain
Communication
Slack · Discord · Google Meet · Loom · Zoom
Design & Research
Figma · Maze · Dovetail
Monitoring & Infra
Datadog · Sentry · BetterStack · Grafana · PagerDuty · Vercel Analytics · Checkly

and thousands more.

Capabilities
Growth
Growth equation design · North star metric definition · Funnel analysis & optimization · Cohort analysis · Retention curve modeling · LTV/CAC optimization · Churn prediction · Activation loop design · Channel attribution · Product-market fit measurement · Viral coefficient tracking · PLG funnel optimization · Trial-to-paid conversion analysis · Expansion revenue modeling · Referral program design · Onboarding drop-off diagnosis · Pricing experiment design · Net revenue retention modeling · Paywall A/B testing · Growth model simulation
Operations
OKR/4DX framework design · Lag/lead indicator mapping · Automated scoreboard · Weekly cadence management · WIG selection · Commitment tracking · Executive dashboards · Board-ready reporting · Investor update automation · Runway & burn rate forecasting · Hiring pipeline analytics · Team velocity benchmarking · Resource allocation modeling · Cross-functional alignment · Meeting cadence optimization · Vendor evaluation & procurement · SOC 2 readiness tracking · Compliance monitoring
Product
Sprint prioritization by business impact · Release planning · Feature impact assessment · A/B test design & analysis · Hypothesis-driven development · Roadmap optimization · Incident response coordination · Post-mortem analysis · User journey mapping · Feature adoption tracking · Power user identification · Competitive benchmarking · Beta program management · Feature flag strategy · Customer feedback synthesis · Jobs-to-be-done analysis · Usage pattern clustering · Deprecation impact analysis
Data
Schema discovery · Metric pipeline automation · Event taxonomy design · Data quality monitoring · Anomaly detection · Real-time alerting · API integration · Webhook orchestration · Warehouse modeling · Reverse ETL configuration · Identity resolution · Consent & privacy compliance · Experimentation platform setup · Data catalog maintenance · ETL/ELT pipeline design · Metric store architecture · Event streaming setup · Data governance framework
Revenue & Finance
MRR/ARR tracking & forecasting · Cohort-based revenue analysis · Pricing strategy modeling · Unit economics dashboard · Billing system integration · Revenue recognition · Subscription analytics · Payment failure recovery · Dunning optimization · Fundraising pipeline analytics
Customer Intelligence
Health scoring · Churn risk modeling · NPS/CSAT trend analysis · Support ticket pattern recognition · Customer journey optimization · Onboarding completion tracking · Expansion signal detection · Voice-of-customer synthesis · Renewal forecasting · Account segmentation
Portfolio

github.com/sophia— Full source code. Built in public.

Availability

Currently accepting new clients · Remote · Async-first · Onboarding starts within 1 week

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